Sonatafy Technology, headquartered in Scottsdale, Arizona, is an award-winning nearshore software development company with a strong reputation. They have a dedicated in-house team of engineers that offers end-to-end software solutions and supports client development staff augmentation. Catering to companies of all sizes and industries, including some of the world's largest brands, Sonatafy Technology is a trusted provider of nearshore enterprise-level cloud and mobile application software development services. Position Summary We are seeking an analytical, solution-oriented, experienced Business Intelligence Engineer. You will be responsible for developing and maintaining the company’s reporting and analytics solutions, ensuring stakeholders have access to accurate, well-presented data for actionable insights. This role is the primary business-facing representative of the data team and is expected to have expert knowledge of our data, including its structure, usage, and business meaning. Under the general supervision of the department director, the BI Engineer works closely with other engineers in the Data and QA teams and frequently interacts with end users and other stakeholders. Key Responsibilities Business Intelligence Development Design, build, and maintain reports, dashboards, and data visualizations Write optimized queries to support complex business analysis in reports and ad‑hoc queries Ensure accuracy, reliability, and performance of all reports and analytics solutions Drive development of advanced analytics capabilities with machine learning and AI Stakeholder Engagement and Support Act as the primary point of contact for business users regarding reporting and data inquiries Conduct training and office hours to improve self‑service analytics adoption and outcomes Gather and analyze business requirements, translating them into technical solutions Respond to user tickets and bug reports in a timely manner Data Modeling and ETL Assist in designing and optimizing data models for reporting and analytics purposes Work with Data Engineers to define and improve data processes that serve reporting needs Participate in troubleshooting and performance tuning of upstream data storage and processing Operational Support Monitor and maintain the performance and availability of all reports and analytics solutions Troubleshoot and resolve reporting‑related issues, ensuring minimal downtime for end users Identify opportunities for process automation and efficiency across the data environment Manage and prioritize work in ticketing system Maintain regular communication in stand‑ups and stakeholder meetings Participate in code reviews to ensure adherence to best practices and high‑quality deliverables Contribute to technical documentation for processes, tools, and workflows Mentor other team members by sharing knowledge and providing guidance on best practices Take ownership of complex projects, ensure timely delivery of solutions that meet requirements Advocate for adoption and usage of our tools and new technologies across the company Required Experience/Qualifications This role is classified as a senior‑level position and requires substantial prior experience in business intelligence and analytics, in addition to: Bachelor's degree or higher in Business Analytics, Information Systems, or other relevant degree/related field, or equivalent professional experience. Excellent communication skills with the ability to engage non‑technical stakeholders effectively. Expert knowledge of reporting/data visualization tools (Power BI). Expert knowledge of one or more relevant languages (DAX, SQL, Python, R). Strong understanding of data modeling concepts and ETL best practices. Experience with version control systems and best practices (Git, GitHub). Knowledge of machine learning and AI concepts and their applications to business intelligence. Strong problem‑solving skills and the ability to work independently on complex tasks This role is best suited to someone who thrives in a: Business‑facing analytics environment, acting as the primary point of contact for reporting and data insights. High standards, an accuracy‑driven setting, where data quality, reliability, and governance are critical. Fast‑paced, multi‑priority workload, balancing reporting development, stakeholder requests, and operational support. The ideal candidate will find great satisfaction in: Designing and delivering dashboards, reports, and analytics that provide clear, actionable insights. Solving complex data and reporting challenges, including optimization, troubleshooting, and automation. Enabling others through training, documentation, and mentorship, helping teams make confident, data‑driven decisions. #J-18808-Ljbffr