Join Meltwater's Client Insights team as Insights Analyst, where you'll play a key role in transforming data into meaningful narratives for our clients. You’ll contribute to bespoke reporting, using both quantitative and qualitative analysis to uncover trends, identify opportunities, and guide strategic decisions. In this role, you’ll take ownership of report delivery workflows, coordinating internally as needed to ensure insights are delivered with consistency, clarity, and impact. The role blends data storytelling, critical thinking, and collaborative execution in an environment that empowers autonomy and continuous growth. What You'll Do: Interpret customer requirements and translate them into clear reporting deliverables, including dashboards, query building, and recurring or ad‑hoc report formats. Conduct quantitative and qualitative analysis of earned and owned media data (social listening outputs, news coverage, content performance) to identify key narratives, opportunities, and risks. Craft contextual insights based on performance metrics and KPIs, turning raw data into clear, concise storylines. Maintain visibility across reporting timelines, proactively communicate progress or blockers, and ensure methodological consistency and quality across all deliverables. Uphold visual and formatting consistency across deliverables, proofreading for clarity, data integrity, and narrative cohesion. Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency. Own the reporting workflow from setup to delivery, ensuring clarity in expectations, smooth coordination with internal teams, and high‑quality outputs for clients. Utilize Meltwater software, Excel, and PowerPoint to extract data, synthesize findings, and package insights that inform strategic decisions. Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality through effective coordination. What You'll Bring: Bachelor's degree in Social Sciences, Communications, Marketing, Media Studies, Data Analytics, or related research‑and‑analysis fields. 0‑2 years of relevant work experience (client‑facing roles are advantageous). Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing. Proficiency in Microsoft PowerPoint and Excel, including PivotTable, VLOOKUP, and similar functions. Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity. Customer‑focused mindset and commitment to exceptional client servicing. Critical thinking skills to derive insights from data analysis. Strong interest in current affairs, mainstream media, and social media trends. Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers in distant locations. Keen interest in learning, adaptability, and resilience in a dynamic work environment. Willingness to embrace a hybrid work schedule; role requires presence in the office 3 days a week. Legal eligibility to work in the country of hire. What We Offer: Comprehensive paid time off for an enhanced work‑life balance. Excellent medical, dental, and vision options. Complimentary CalmApp subscription for you and your loved ones. Hybrid work style providing a balanced environment. Ongoing professional development opportunities within an inclusive community. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws. #J-18808-Ljbffr