At Amazon, we’re working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost‑effectively as possible. To meet this goal, we are continually striving to innovate and provide best‑in‑class service levels through excellence performance. Amazon is seeking an Expansion Program Manager for Mexico. In this role, you’ll help translate business needs into actionable projects with clear expectations and metrics. You’ll partner with Operations to align on expectations, confirm project status, anticipate potential risks, and drive strategic decisions to ensure project success. Key Job Responsibilities Own and develop the project management and change management program for investment projects. Support project owners and support teams throughout their project lifetime from conception, feasibility, project planning and execution. Communicate with project owners and engage with various stakeholder teams, ensuring positive and effective collaboration between teams. Drive projects to improve, expand and standardize MX operations, based on business objectives. Develop and enforce a culture of continuous improvement. Drive end‑to‑end process excellence, anticipating risks and communicating effectively to leaders through formal reports, business papers and risk analysis best practices. Qualifications Bachelor’s degree 5+ years of working cross‑functionally with tech and non‑tech teams 3+ years of program or project management experience Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL Fluent in English (spoken, written, read) Experience in leading large, cross‑functional projects Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules PMP certification Experience owning and leading significant projects from concept to deployment About the Team Amazon Mexico Expansion makes sure logistics requirements are adequately translated into actionable projects with clear expectations aligned with business goals. Our team closely follows up the end‑to‑end project lifecycle to anticipate risks, remove obstacles, and ensure cost, time and quality for every project. We thrive in anticipating needs and risks, using solid planning, effective project management and quick adjustments to meet business requirements. Our Inclusive Culture – Accessibility If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, we empower Amazonians to deliver the best results for our customers and provide more information on accommodations. #J-18808-Ljbffr