Responsibilities Uses multiple operational processes to correctly receive, process & dispatch high value freight in accordance with individual customer requirements whilst complying with all relevant regulatory, company & ISO requirements related to the storage & movement of goods to world wide destinations. Supports the Manager/Team Leader by regularly performing additional defined duties including short‑term work allocation, conducting procedural checks, resolving exception situations & reporting. Ensures sufficient supplies of daily consumables are in place. Performs defined security and safety checks on freight/goods and complies with all legal, regulatory & ISO requirements when operating equipment, processing, storing & releasing freight/goods. Performs periodic and defined procedural checks or audits on key processes & reports compliance. Coordinates schedules of receivables with carriers to ensure timely and efficient turnaround, progressing all deviations from agreed schedule. Receives bulk freight, including dangerous goods, from multiple carriers/customers, checking paperwork for completeness and for correct delivery details. Deals with carrier/customer queries by providing correct information or escalating to the correct area. Offloads vehicles & ULD’s using mandatory safe working practices and splits within defined sort parameters and appropriate locations. Inspects freight in accordance with defined procedures and performs visual checks to identify shortages, overages or possible damage. Reports immediately to the driver & relevant area/department using agreed tools/procedures. Uses appropriate equipment to perform physical ‘put away’ of freight to the designated area/s. Checks the product against paperwork to ensure correct goods are stored and performs a physical count to verify SKU, quantity, serial numbers etc., reporting using defined documentation. Uses appropriate equipment to pick goods in the required sequence ensuring all details are correct. Verifies the accuracy of the pick list relative to the customer’s actual documentation & reports exceptions. Packs goods in accordance with each customer’s defined requirements and any legal or dangerous goods requirements. Signs the pick & pack documentation, accurately completes all relevant information & sends details promptly to the office. Prep goods for dispatch by matching labels to appropriate goods and moving them to the relevant area. Dispatches goods to the approved carrier, providing guidance on procedural checks to ensure accuracy & completeness. Uses equipment to correctly load freight/goods in accordance with the driver’s specific requirements. Processes all types of returns (receives, checks, allocate area, reports etc.) in accordance with defined procedures and specific customer requirements. Contributes to development and implementation of new processes and procedures by providing relevant operational information and expertise to ensure the solution is viable and cost effective for the warehouse. Provides standard and ad-hoc verbal & written updates/reports summarizing key warehouse performance statistics or issues at agreed times. Performs all related support duties including cover for other areas & operating in contingency situations following required procedures. Experience & Skills Experience in a FedEx SCS warehouse operation with a good knowledge of the operation and the requirements of its key customers, including competence at picking & packing with a good knowledge of relevant working methods. Good planning & organizing skills with the ability to determine & coordinate sequences of tasks for self & others. Experience of working effectively with multiple work processes & procedures. Good interpretation skills with experience of translating customer‑specific instructions into actual requirements. Basic skills in using technology such as scanner, printer, intranet, etc., with the ability to perform basic maintenance tasks. Key Tasks ATN A CLIENTES CONTROL DE ARCHIVO PROSPECTAR NUEVOS CLIENTES LLEVAR REGISTRO DE VENTA DIARIA REPORTAR TICKET DE MANTENIMIENTO REPORTAR PROBLEMAS DE SISTEMA RECEPCIONAR Y ENTREGAR ENVIOS #J-18808-Ljbffr