McDonald’s Global Technology is recruiting a Business Technical Analyst in Mexico City to support our identity lifecycle and access management initiatives as part of the global Office in Mexico. Key Responsibilities Engage with business stakeholders to gather, analyze, and document requirements for IAM features. Partner with technology leadership to define project scope and identify requirement‑related risks and dependencies. Facilitate structured discussions with cross‑functional teams to create and validate Business Requirements Documents (BRDs). Collaborate with architects and technical teams to translate business requirements into technical specifications. Create user stories, epics, and tasks in Jira or Azure DevOps. Serve as a liaison between business and development teams, ensuring clarity throughout the project lifecycle. Act as Subject Matter Expert (SME) for McDonald’s custom IAM application and IAM concepts. Collaborate with QA/testing teams to support defect analysis, triage, and resolution. Support User Acceptance Testing (UAT) and coordinate validation with business teams. Operate within Agile Scrum frameworks; familiarity with Agile Architecture principles is preferred. Maintain strong communication and coordination across multiple stakeholders. Qualifications 5+ years in Business Analysis or Business Technical Analyst roles, preferably in IAM or security domains. Strong understanding of IAM concepts (Identity lifecycle, RBAC, ABAC, MFA, consent management). Excellent English communication skills (written and verbal). Proven ability to coordinate across business and technical teams. Experience with Jira or Azure DevOps for user story and feature management. Familiarity with ASP.NET applications and Azure platform (no coding required). Experience with IAM tools like SailPoint or Saviynt is a plus. Experience working in an Agile environment. Basic understanding of cloud computing and identity governance (no coding required). Preferred Qualifications Knowledge of Active Directory (AD), Microsoft Entra ID, Virtual Directory Services (VDS). Experience integrating HR systems for identity feeds. Strong analytical and documentation skills. We celebrate diversity and are committed to creating an inclusive culture where everyone can be their authentic self. We do not tolerate inequality, injustice, or discrimination of any kind. #J-18808-Ljbffr