We're seeking a detail-oriented Medical Intake Coordinator to be the first point of contact for new patients. You’ll manage referrals, gather clinical and insurance information, verify benefits, and ensure patients move smoothly from initial inquiry to scheduled appointment. This role is central to a positive patient experience and accurate downstream billing. Responsibilities Serve as the primary contact for incoming patient referrals via phone, fax, email, and EMR portals Collect and accurately enter patient demographics, medical history, and insurance information Verify insurance eligibility, benefits, and obtain prior authorizations as needed Schedule initial appointments and coordinate with clinical staff on urgent intakes Request and track medical records, imaging, and referring provider documentation Communicate clearly and compassionately with patients, families, and referring offices Maintain accurate records in the EMR and ensure HIPAA compliance at every step Follow up on pending referrals and elevate issues that may delay care Required Qualifications 1+ year of experience in a medical intake, front‑office, or patient access role Working knowledge of insurance verification, prior authorizations, and benefits Familiarity with medical terminology and basic ICD‑10/CPT concepts Experience with an EMR/EHR system (Epic, Athena, eClinicalWorks, NextGen, or similar) Strong written and verbal communication skills with a patient‑first attitude Ability to handle sensitive information with discretion and full HIPAA compliance #J-18808-Ljbffr