Cognizant Production Support Engineer We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Production Support Engineer. The role involves proactive maintenance, automation, root‑cause analysis, monitoring, cross‑functional collaboration, and documentation. Perform proactive maintenance activities, engage in automation, and conduct root cause analysis and remediation. Write and maintain scripts to monitor system functionality and performance. Hands‑on experience with microservices, Java Spring Boot, React JS, REST Web Services. Support engineers work closely with cross‑functional teams, including developers, system administrators, and software engineers, to solve production issues. Update senior leaders about system status and share timely resolution progress. Analyze metrics and logs to understand system failures or non‑performance. Use debugging and diagnostic tools to find solutions that improve software performance. Prepare and maintain up‑to‑date documentation of systems, procedures, and other relevant information. Experience in production support and understanding of ITSM tools (Incident Management, Problem Management, Change Management, Knowledge Article, Service Request). Attend major incident calls and assist in troubleshooting and resolving issues. Skills: Java (Node.js) REACT Microservices REST ServiceNow Incident management tools & Level 2 tickets Automation Maintenance Competitive benefits and salary package. Ongoing support and training. Opportunity to work for leading global companies. Inclusive culture and respect for different perspectives. We are an equal opportunity employer. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity, or expression. Infosys Java Production Support Analyst Responsible for interfacing with key stakeholders and applying technical proficiency across the Software Development Life Cycle, including requirements elicitation, code delivery, testing, and project implementation, transition, and warranty. The role requires high‑quality code, support testing, and application support, maintenance, and analysis. Application support, maintenance, and analysis in Core Java, J2EE, and RDBMS (Oracle, Sybase, DB2, SQL Server, PostgreSQL). Production support, L3 support, maintenance, and analysis skills mandatory. Use of version control (Git), CI/CD pipelines, Splunk, and Unix shell scripting. Participate in project life cycle activities on development and maintenance projects. Read and understand application logs and perform root‑cause analysis. Ensure service continuity and timely resolution of incidents. Minimum 3 years of experience in Information Technology. At least 3 years of experience in Core Java, J2EE. At least 3 years of experience in an RDBMS. At least 3 years of experience in application support, production support/L3 support, maintenance, and analysis. Good exposure to Unix commands, shell scripting, and Git. Financial Services domain experience is a plus. We are an equal opportunity employer. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity, or expression. Flex Production Planning Supervisor – Guadalajara The Production Planning Supervisor will lead production planning execution and floor inventory control for multiple projects in a molding manufacturing environment. Responsibilities include validating plans, ensuring accurate work order execution, overseeing material supply, supervising inventory coordinators and material handlers, monitoring floor inventory accuracy, implementing material replenishment strategies, coordinating with production and supply chain, and driving continuous improvement initiatives. Review and validate production plans and ensure proper work order creation and execution in BAAN. Oversee material supply to production lines, ensuring timely fulfillment of work orders and finish goods completion. Lead and supervise inventory control coordinators (3 per shift) and material handlers (4 per shift). Monitor floor inventory accuracy and maintain healthy inventory levels. Implement and optimize material replenishment strategies (Kanban or alternative methods). Coordinate closely with production, planning, and supply chain teams to prevent shortages and manage interruptions. Lead continuous improvement initiatives using Lean tools. Maintain effective communication with senior leaders regarding system status. Intermediate level English. Experience in a similar supervisory role within a manufacturing environment (preferably molding). Strong knowledge of production planning and inventory control processes. Experience with BAAN (SAP knowledge is a plus). Advanced Excel skills. Competitive benefits, including life and medical insurance. Employee wellbeing initiatives. Inclusive and respectful workplace culture. We are an equal opportunity employer. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity, or expression. NTT DATA UNIX & SQL Production Support Engineer – Guadalajara The UNIX & SQL Production Support Engineer will provide Level 3 production support, perform detailed root cause analysis, develop incident resolution solutions, and support product servers and clients on cutting‑edge platforms. The role requires strong Java experience, SQL, Splunk, Git, Unix shell scripting, ServiceNow, and cloud knowledge. Provide support for L3 issues with detailed analysis, code fixes, and rigorous testing. Work on supporting product servers and clients on cutting‑edge platforms. Contribute to continuous improvement and continuous delivery initiatives. Analyze database performance, write SQL queries, and use Splunk for debugging and logs. Collaborate with development teams and provide technical feedback. Perform RCA of production issues and implement corrective actions. Lead in a global environment and communicate effectively. Participate in requirements gathering, design, and implementation with stakeholders. Additional AWS certification is an advantage. Hands‑on development experience in Core Java (at least 3 years). Strong experience with Java, SQL, Splunk, Git, Unix commands, and scripting. Experience with ServiceNow and workflow process. Preferred cloud experience (AWS). 3+ years of experience providing L3 support. Strong problem‑solving and analytical skills. Strong communication skills (English). Experience in financial services domain is an advantage. Negotiable salary. Grocery tickets (12% of base salary). Saving fund. 30 days of Christmas bonus. 50% vacation bonus. Medical insurance (you and your family). Life insurance. Permanent home office. We are an equal opportunity employer. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity, or expression. #J-18808-Ljbffr