Job Summary Technical and operational support for all manufacturing processes related to computer or automation equipment, in particular Servo and Engraving equipment. Essential Functions Be an expert in the use of spell/cam software systems and in everything related to the spell/cam work cell equipment Monitor, test and troubleshoot spell/cam automation cells (computers, peripherals, CNC machines and ergonomics) Support and troubleshooting of spell/cam parameters for different styles Test and confirm that changes to the work cell software were applied correctly Install, maintain, troubleshoot and upgrade the hardware and software of the spell/cam cells, engraving servomechanisms and desktop devices Support and maintenance to user requirements, including troubleshooting and operator IT training Develop and maintain detailed documentation of the cell configuration as well as its security and IT infrastructure Work with a team of people to automate tasks, improve processes, and develop management standards as required Work closely with the spell/cam system manager at the corporate level Work closely with other technical departments Maintain professionalism and a positive attitude as well as appropriate behavior within the facility Specialized Knowledge/Skills Advanced Visual Programming Languages (Python, Perl, C++) Scripts and Macros Desktops and peripherals support troubleshooting Windows Server and Linux OS Windows and MS Office suites knowledge Detail oriented Education/Experience Computer Engineering (Technical Support or Programming), Mechatronics (Automation) technician. 2+ years as a Computer Support Technician (manufacturing environment preferred) Bilingual English/Spanish #J-18808-Ljbffr