At Amazon, we strive to be Earth's most customer‑centric company. The Transportation Capacity team seeks a results‑driven Program Manager to lead planning initiatives across Amazon Mexico's transportation network. This role drives network optimization, cross‑functional execution, and data‑driven decision‑making to ensure cost‑efficient package movement at scale. Key job responsibilities Develop and execute short‑to‑mid term capacity plans (labor, volume, or middle mile) ensuring network readiness to meet demand without creating restrictions. Own weekly productivity metrics by optimizing utilization, route frequency, headcount allocation, or trailer fill rates against OP2 targets; identify and close gaps between planned and actual performance. Conduct root cause analysis (RCA) for cost overruns and capacity gaps; deliver remediation plans with clear owners, timelines, and recurrence prevention measures. Collaborate cross‑functionally with Sort Center Operations, Fulfillment Centers, Network Design, OTR Planning, ATS, and Finance to align capacity with upstream volume signals and downstream delivery requirements. Generate and deliver weekly Flash reports with performance summaries and action plans for senior leadership review. Identify and implement process improvements to reduce manual planning time, minimize re‑work, and increase automation through tool development and system integration. Manage cost trade‑off decisions by quantifying the impact of speed vs. cost vs. utilization across the network. Translate demand signals (volume forecasts, labor demand, truck requirements) into actionable capacity plans across all lane types and node categories. Support high‑volume event planning by developing capacity ramp‑up/ramp‑down plans and monitoring real‑time network performance during execution. About the team The Transportation Capacity team ensures Amazon Mexico's network has the right resources, in the right place, at the right time. We own labor planning, volume forecasting, and middle mile capacity across the country. Our team operates in a fast‑paced environment where analytical rigor meets operational speed — every decision impacts millions of packages. Inclusive team culture At Amazon we embrace our differences and are committed to furthering our culture of inclusion. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross‑functionally with tech and non‑tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements Speak, write, and read fluently in English Preferred Qualifications 3+ years of driving end‑to‑end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr