Date: May 5, 2026 Company: Joysonsafety Job Function: Indirect Job Type: Location: Apodaca, NL, MX Country/Region: MX Requisition ID: 2677 Key Responsibilities Manage and maintain customer portals, ensuring accuracy and timely updates. Provide customer service support to OEM and automotive industry customers. Receive customer requirements and plan daily shipments according to demand. Monitor and manage inventory levels to ensure product availability and prevent shortages. Analyze firm demand and forecasts, identifying deviations or customer demand variations. Communicate demand changes proactively to internal stakeholders. Coordinate closely with Planning, Logistics, Production, and other Supply Chain functions. Ensure on-time delivery performance and customer satisfaction. Maintain compliance with Supply Chain processes and company standards. Requirements Experience in Customer Service or Supply Chain, ideally within the automotive industry. General knowledge of OEM customers and automotive supply chain processes. Basic SAP knowledge. Strong analytical skills for demand and forecast analysis. Effective communication skills and strong teamwork orientation. Conversational English level, both written and verbal, to interact with global teams and customers. The Company is an Equal Opportunity Employer (EEO) and does not discriminate in any employment or employee relations based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran’s status, or any other basis protected by applicable discrimination laws. #J-18808-Ljbffr