What You’ll Do Reliability & Operations - Own availability, latency, and scalability across SaaS and AI systems - Define and enforce SLOs, SLIs, and error budgets - Participate in a global on-call rotation (~1 week every 4 weeks) - Lead incident response and drive blameless postmortems with systemic fixes Platform & Infrastructure - Architect and operate on-premise and multi-region, multi-cloud environments - Manage large-scale Kubernetes workloads - Build and evolve infrastructure using Terraform and Ansible - Improve system resilience, fault isolation, and capacity planning AI/ML & Automation - Build and scale agentic AI systems for triage, anomaly detection, and self-healing - Ensure reliability of model serving infrastructure - Operate, optimize and scale distributed systems What You Bring - 5+ years in SRE , Production Engineering, or Platform Engineering - Strong experience with cloud providers (AWS/GCP/OCI), Kubernetes, and IaC (Terraform/Ansible) - Proficiency in Python, Go, or TypeScript - Experience with distributed systems and AI/ML platforms - Deep understanding of SLOs, observability, and incident management - Strong bias toward automation and system-level problem solving Culture & Growth - Blameless, transparent postmortems - Current mix: ~70% operations / 30% engineering , with active investment in automation and AI-driven toil reduction - Clear growth path into Staff/Principal technical leadership or management