Optima ECM Consulting is seeking a Customer Success Manager for their TotalCare program. This remote role involves leading customer engagements across SAP and OpenText platforms while ensuring operational excellence and continuous service improvement. The ideal candidate will have strong leadership and communication skills, along with 3+ years of relevant experience. Responsibilities include managing SLA compliance, customer satisfaction metrics, and service optimization initiatives. You will work in a flexible environment while contributing significantly to client outcomes. #J-18808-Ljbffr
Totalcare Ams Lead - Remote Enterprise Customer Success
OPTIMA ECM CONSULTING
Remote, Remote
Publicado hace 4 días
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