Senior Manager Customs Compliance Operations (MEX) Work Flexibility: Flexible Job Summary This position will be responsible for leading & managing Acuity’s Trade Compliance Operations team in Mexico. The Senior Manager Trade Compliance Operations is responsible for ensuring the accurate, timely, and compliant movement of goods. This role manages a team of Trade Compliance Analysts and acts as the primary liaison between customs brokers, internal operations, supply chain, and global trade leadership. This position ensures adherence to global customs regulations, internal trade policies, and company standards, while driving continuous improvement, accuracy, and operational efficiency. Key Tasks & Responsibilities (Essential Functions) Lead, Develop, & mentor a team of Trade Compliance Analysts in Mexico Develop Standard Operating Procedures, KPIs, and drive continuous improvement plans for all key processes Foster a collaborative, high-performing culture aligned with global trade objectives Drive efficient & robust import & export custom clearance procedures between Mexico, U.S. and Canada. Analyze and aggregate the causes of customs clearance issues to drive improvement actions with our partners Serve as the main point of contact for global day-to-day inquiries from customs brokers and establishing key metrics and continuous improvement with broker partners Ensure HTS codes, Country of Origin, pricing, and incoterms are accurate for all import and export data. Work with freight forwarders, U.S. customs officers, custom brokers, and internal and external customers on all matters pertaining to customs and import and export regulations Ensure compliance with CTPAT ACE reporting and portal management for all Business Units Responses to Customs Requests for Information Executing and updating SOP’s for IMMEX/ A24 system and providing responses to SAT requests for information Skills and Minimum Experience Required Bachelor’s Degree in International Trade, Supply Chain Management and Logistics preferred 5+ years’ experience with import/export global trade matters Prior experience leading an operations team Bilingual English/Spanish with advanced English preferred Understanding of Free Trade Agreements and preferential duty programs Preferred Skills and Experience Proficiency in MS Excel, MS Access, SAP, OneSource, Amber Road, or similar Trade Software (PRISMA) Knowledge of the Customs Compliance Regulations (domestic/global import/export and application of export/import trade regulations Detailed and task-oriented self-starter who can develop effective networks with internal and external customers. Excellent organizational skills with the ability to respond efficiently and effectively to time-critical issues with competing / conflicting priorities. (Strong sense of urgency) Working knowledge of incoterms Effective communication and problem-solving skills Experience in developing strong collaborative teams Travel Requirements 1-20% We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at , select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition. #J-18808-Ljbffr