SAP Analytics Cloud (SAC) & SAP Datasphere Support Analyst Full-time Chabez Tech is a Data Engineering & AI Products company headquartered in Pennsylvania, focused on digitally transforming businesses and helping them achieve operational and customer excellence. We deliver scalable data solutions, advanced AI frameworks, and long-term platform implementation support. This position supports a strategic internal platform initiative to enhance our own digital analytics and reporting capabilities. SAP Analytics Cloud (SAC) & SAP Datasphere Support Analyst Work Mode: OnsiteContract Duration: 3 Months (Possible Extension)Shift: RotationalEnvironment: Regulated (GxP / SOX) Role Overview We are seeking an experienced SAP Analytics Cloud (SAC) & SAP Datasphere Support Analyst to provide L1/L2 operational and production support in a regulated enterprise environment. The role focuses on incident management, platform stability, data refresh monitoring, access support, and user enablement , while ensuring audit-ready documentation and compliance . Key Responsibilities Provide L1/L2 support for SAP Analytics Cloud and SAP Datasphere Troubleshoot issues related to data refresh, performance, access, models, and scheduling Monitor jobs, data loads, integrations, and platform health Resolve connectivity issues with SAP and non-SAP data sources Support user access, roles, and permissions Assist with authentication/access-related issues Participate in access reviews and compliance documentation Support SAC stories, dashboards, calculations, and data models Assist business users with analytics and reporting requests Ensure adherence to modeling, performance, and visualization best practices Document incidents, resolutions, and operational activities Maintain SOPs, runbooks, and knowledge base articles Ensure compliance with GxP / SOX requirements Required Skills & Experience Hands‑on experience with SAP Analytics Cloud (SAC) Strong experience with SAP Datasphere Experience providing L1/L2 application support Knowledge of SAP data sources (S/4HANA, HANA, HANA Cloud, CDS) Understanding of data refresh, scheduling, and monitoring Experience working in enterprise and/or regulated environments Strong documentation and communication skills All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr