About Us SharkNinja a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another that has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts, the company has more than 4,100 associates and sells its products through key retailers, online and offline, and distributors worldwide. Company Background and Culture At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high-quality, exciting products that make life easier. We thrive on passion and innovation, and are looking for great people with great ideas who want to build the next big thing and develop while they do. We value diversity, equity, and inclusion and support associates in bringing their authentic selves to work, making an impact, and accelerating their careers. Position Overview Supervisor of Inbound Logistics Operations (Mexico City). Oversee the end-to-end inbound logistics process for ground, air, and ocean shipments into Mexico. Coordinate all import activities from Asia and other regions, cross-border transfers from the U.S. into Mexico, and downstream shipments into Latin America. Own partnership with freight forwarders, carriers, customer brokers, and drayage to ensure compliance, on-time delivery, and proper documentation. Lead escalation, reporting, and issue resolution with cross-functional stakeholders. Duties and Responsibilities Inbound Logistics Management Supervise the importation of containers from Asia into Mexico, ensuring compliance with documentation requirements (certificates, invoices, HS codes, NOM compliance). Coordinate and monitor intra-regional shipments from U.S. distribution centers into Mexico and onward into Central America as needed. Ensure all shipments are tracked and delivered on-time and in-full in accordance with regional SLAs. Oversee logistics processes operating to department standards and communicate any deviations that will impact freight movements. Customs & Regulatory Compliance Assure compliance with customs, import, foreign trade regulations, and federal transportation regulations. Prioritize processing of proforma pedimento and UVA documents to compress timeline of customs release and gate-out from marine terminals. Understand operations, process and documentation flows at import ports, customs, rail yards, 3PL facilities and with transportation providers. Coordinate and report duty/tax payments by logistics provider and bonded facility operator, including financing and PECE account oversight. Oversee product certification compliance for all import shipments to ensure arriving goods have the necessary governmental approvals for clearance and release. Remain current on industry and governmental regulations. Transportation Vendor Manager Identify risks and opportunities when evaluating import logistics and freight spend to ensure safe and efficient transportation of company products. Closely supervise logistics partners to ensure a high sense of urgency across the inbound supply chain, including document processing, customs broker releases, and dispatch appointments at marine terminals and duty/tax payment. Monitor and supervise effectiveness of drayage/inland transportation, control tower, GPS tracking and security escort service. Coordinate and ensure logistics data and documentation is recorded in ERP. File claims when damaged products are discovered due to in-transit handling. Oversee engagement of bonded warehouse operators and compliance with governmental regulations and legal standards. Ensure proper paperwork archiving in line with standards and regulations, providing easy and fast access. Optimize use of carrier equipment (trailers/containers) to minimize penalties (demurrage/detention). Expedite inbound shipments to avoid/minimize carrier and facility storage charges. Reporting & Escalation Maintain detailed trackers for: Container status (in-transit, customs, delivered) Documentation accuracy Risk and issue logs Certification expiration and revalidation timelines. Audit invoices related to the import of goods: finished goods, logistics services, customs brokers, drayage providers, carrier freight bills, duties and taxes for accuracy, and approve for payables to issue payment. Provide weekly visibility reports to internal stakeholders and escalates any risks to container release, compliance, or DC operations immediately. Perform analytics, organize, generate and prepare accurate reports to support business needs. Provide cross-functional visibility to freight movements, customs clearance process and product availability in support of business needs. DC Coordination & Receiving Identify, review and present opportunities to improve logistics processes within plant facilities, warehouse and distribution 3PLs and transportation carriers. Partner with the Supply Chain Sr Manager and Order Management team for prioritization of containers and ensuring required capacity at the 3PL (storage and inbound labor). Maintain and update department reports, tracking files and logs for weekly management reviews. Continuous Improvement & Collaboration Partner with Planning, Sales, Product Compliance and Transportation teams to drive proactive solutions and optimize inbound logistics. Support systems improvement (Oracle, SharePoint or TMS enhancements) with automation teams for real-time visibility and control. Contribute to building standard operating procedures (SOPs) for importation and regional transfers. Actively participate in internal and external audits. Participate in root cause analysis, after-action reviews and other process improvement meetings. Attributes and Skills Supply chain management Customs broker and carrier management Data analysis (Power BI experience preferred) Critical thinking Communication skills Problem-solving Process optimization Project management Cross-functional collaboration Proficiency in Microsoft Office Creative and innovative mindset Commitment to delivering high-quality results Ability to work independently and meet tight deadlines Interpersonal skills and ability to interact at all levels Customer service oriented with focus on meeting/exceeding customer expectations Education and Experience Bachelor’s degree in supply chain management, industrial engineering, logistics, business or a related field. 3–5 years of experience working with customs brokers and freight forwarders. Experience in the Consumer Packaged Goods or Electronics industries. In-depth understanding and working knowledge of applicable industry and governmental regulations. Experience in product flow, inventory management, audit and quality control is a plus. In-depth knowledge of import processes, including related parties, processes, documentation and regulations. Other Requirements Travel required—up to 10 %. Flexible work schedule to accommodate meetings at SharkNinja Mexico City offices. Our Culture We don’t just raise the bar—we push past it every single day. Our outrageously extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer Competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower personal and professional growth with high‑impact learning programs featuring bold voices redefining what’s possible. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at #J-18808-Ljbffr