Acceleration Center - Commercial & Service Excellence (CSX) - Contact Center Operations - Associate Join to apply for the Acceleration Center - Commercial & Service Excellence (CSX) - Contact Center Operations - Associate role at PwC México . At PwC, our people in customer consulting specialise in providing consulting services focused on customer‑related strategies and initiatives. These individuals analyse client needs, develop customer‑centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer experience at PwC will specialise in providing consulting services focused on enhancing the overall customer experience. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy. Driven by curiosity, you are a reliable, contributing member of a team. In our fast‑paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Seniority level Entry level Employment type Full‑time Job function Other Business Consulting and Services Referrals increase your chances of interviewing at PwC México by 2x. #J-18808-Ljbffr