Job Overview HARMAN Automotive is seeking a Customer Quality Engineer to manage corrective and preventive actions, improve quality performance, and ensure compliance with industry standards such as IATF 16949, ISO 14001, and customer‑specific requirements. Key Responsibilities Root cause analysis and implementation of corrective action for 0KM concerns (mass production). Maintain and continually improve the quality system. Manage containment actions for 0Km concerns and quality proactive notifications. Collaborate with Engineering and Operations to ensure quality products during SOP + 90 days (Safe Launch Plan). Execute IPSO Audit to ensure transfer to production of new products is in accordance with approved data. Manage quality RMA process, review, and confirm customer deductions due to 0Km concerns (mass production). Support Quality Inspectors and technicians to ensure compliance with the quality management system. Prepare QA reports. Develop and maintain Control Plans. Handle PPAP submission process and provide customer feedback for approval. Ensure product audits. Other activities as required by the Sr. Customer Quality Engineer. Qualifications Integrity, Innovation, Inclusion, Teamwork & Respect, Excellence. BS Technical Engineering Degree. 3 years of prior experience as Quality Engineer or in industrial product manufacturing environment. English proficiency (90%). Bonus Skills Leadership. Change Orientation. Collaboration. Judgment. Result Driven. Communication Skills (Oral and Written). Planning and Organization. Social and group skills. Initiative. Analytical. Problem solving skills. Knowledge of Quality Systems (IATF 16949, ISO 9001). Computer knowledge (AutoCAD, Office: Word, Excel, PowerPoint, SAP, etc.). Control Plan knowledge. PPAP knowledge. MSA Measurement System analysis. Statistical Process Control (SPC). 8D's. 5 Why's. VDA. Automotive Customer portals experience. Eligibility Willingness to travel. Willingness to work in an office. Successful completion of a background investigation and drug screen as a condition of employment. Equal Opportunity Statement HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job‑related performance. #J-18808-Ljbffr