DevSavant is seeking an Escalation Support Engineer to handle complex technical issues and work alongside Engineering to improve processes. You will respond to high-complexity tickets that require deep dives into APIs and backend systems. You’ll be a crucial part of the technical support team, mentoring Level 1 engineers and ensuring customer satisfaction through effective incident response and root cause analysis. The role offers a unique opportunity to sharpen your technical skills in a fast-paced environment while collaborating directly with engineers. #J-18808-Ljbffr
Escalation Engineer - Api & Incident Resolution Expert
DEVSAVANT
distrito federal, distrito federal
Publicado hace 6 días
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