Job Description Be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis. Job Duties Past due collections Minimize Bad Debt Maintain contact with customer Analyze account statements Resolve customer disputes Recommend credit terms Analyze payment trends Provide monthly cash forecast Take action on delinquent accounts Promote customer satisfaction Qualifications 1 year of experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role Prior experience with advanced usage of the English language inclusive of written and verbal communication. Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing, working experience with pivot tables, formulas, and macros Preferred Skills Strong problem solving & analytical skills Finance, Customer Service, or Business experience Negotiation and influencing skills Working knowledge on SAP AR system Strong PC skills and experience with Microsoft products Basic Knowledge of accounting principles Improvement and results oriented mindset Basic knowledge of credit risk management Shift Availability Summer Time: 6:00am to 3:30pm Winter Time: 7:00am to 4:30pm Benefits Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind. A collaborative and inclusive work environment where your contributions are valued. Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects. Access to cutting-edge tools, resources, and a supportive team to help you excel. The chance to work with a global, innovative company shaping the future in its industry. Job Information Job Identification: 18682 Job Category: Credit Posting Date: Job Schedule: Full time Location: Avenida Palmira No 351. 5to Piso, San Luis Potosi, 78295, MX (Hybrid) Equal Employment Opportunity Statement Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the “EEO is the Law” poster, “EEO is the Law” Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance. #J-18808-Ljbffr