Sales Engineer Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team Summary This position manages relationships and customer service for accounts at the plant level including inside and outside sales. The incumbent will also generate quotations and work with customers and plant personnel to establish production expectations. The Sales Engineer will work to cultivate new business opportunities, expand the customer base, and explore new markets. The Sales Engineer adds value to the plant by serving as the focal point for the cultivation, retention, and expansion of business opportunities with customers. Major Responsibilities Develop a trusted advisor relationship with key customer stakeholders, potential customers, and executive sponsors. Conduct sales calls, and receive and respond to phone inquiries from customers and potential customers. Conduct customer feedback interviews/surveys. Develop and deliver quotations, and provide clarification of customer requirements. Partner with employees at the plant level to monitor the progress of work to meet customer expectations. Project Management. Have access to proprietary and third‑party information necessary to the business and perform duties ethically and professionally. Perform other tasks as assigned or dictated by the position. Qualifications High school education or equivalent; college degree preferred. At least ten years in sales, customer service, or a related field. Must have the ability to read, write, and communicate in English. Demonstrate good judgment in fostering positive customer relationships. Ability to quote pricing, and manage expectations for process and delivery. Exercise tact and ability to partner with customers to resolve issues. Problem‑solving skills to mee #J-18808-Ljbffr