Fixed Income Business Analyst We are seeking a Fixed Income Business Analyst to work in a customer‑facing role supporting clients on the Capital Market Solutions Application (Calypso). Your daily tasks include addressing and resolving product issues related to use, maintenance, and upgrade of the Calypso application, providing configuration advice, and participating in the product enhancement request process. What You’ll Do Support clients by resolving product issues and ensuring smooth use, maintenance, and upgrades of the Calypso platform. Analyze and replicate issues, working closely with engineering and product teams to deliver effective solutions. Partner with clients and internal stakeholders to track, communicate, and resolve escalations. Engage regularly with clients to understand needs, provide guidance, and improve their overall experience. Contribute to process improvements, tools, and knowledge sharing while mentoring junior team members. What You’ll Bring Bachelor’s degree in Finance, Business, or related field (or equivalent experience). 3+ years of experience in capital markets, banking, or financial technology. Strong understanding of fixed income products, credit derivatives, and market data concepts. Excellent analytical and problem‑solving skills with ability to interpret complex financial workflows. Strong communication skills; fluent in English and Spanish, with experience working in global, collaborative environments. Nice to have: Advanced certifications such as CFA or FRM. Experience with risk management concepts or financial modeling. Familiarity with SQL, Java, or object‑oriented programming. Location: Mexico City. The role offers a hybrid work environment with at least 3 days per week in‑office. Benefits & Rewards Competitive base pay based on skills, experience, education, and location. Short‑term incentives (bonus or commission). Long‑term incentives (equity) where applicable. Nasdaq is an equal opportunity employer. We welcome people from all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated, and we provide reasonable accommodation throughout the hiring process. #J-18808-Ljbffr