EBANX is a leading fintech from Latin America, building a global payments company to unlock access to the digital economy. We grow with a global vision, turning local challenges into opportunities and building infrastructures that enable payments to move faster, further, and smarter. As we enter a new growth phase, we are looking for professionals who will help shape the future of payments and connect businesses and consumers across borders. Product – Mexico Payment Performance Lead This role focuses on Mexico and prioritizes performance, managing the end‑to‑end strategy, performance, and evolution of payment methods across the country. You will ensure that each country has reliable, high‑performing payment solutions for EBANX’s merchants, driving approval rates, conversion, and cost efficiency. Day‑to‑Day Responsibilities Diagnose, prioritize, and execute initiatives that improve approval rates and conversion for cards and local payment methods. Reduce transaction costs and eliminate single points of failure through redundancy, multiple acquirers, smart routing, and technical optimizations. Strengthen capabilities with partners such as EVO, BBVA, and local APM providers, ensuring readiness for high volumes and complex merchants. Understand merchant pain points end‑to‑end and translate them into clear product improvements and performance actions. Team Collaboration Work closely with Product Engineering to build, optimize, and measure technical solutions that directly impact conversion. Align with Country Growth Mexico to solve merchant‑specific issues and unlock share of wallet growth. Partner with Commercial, Revenue Management, Operations, Compliance, and Legal to ensure readiness, pricing alignment, regulatory compliance, and stable performance at scale. Engage regularly with strategic merchants to identify bottlenecks, gather performance insights, and prioritize improvements. Impact on Business Results Approval rate uplift. Conversion improvement across checkout and payment flows. Payment coverage reliability through redundancy and fallback. Merchant growth and share of wallet. Performance diagnostics and quarterly improvement plans. Multi‑acquirer strategy and redundancy readiness. Execution of smart routing and technical optimizations. Country‑level payment performance playbooks. Mexico payments roadmap aligned with LATAM strategic pillars. Benefits Performance bonus: annual bonus program based on company results. Meal allowance: monthly allowance to support meals. EBANX Education: financial assistance for undergraduate, graduate, and MBA programs to support professional growth. EBANX Skills: dedicated budget for courses, certifications, and workshops for continuous learning. Language classes: support for professional development. Health & well‑being: medical and dental plans with extensive coverage and wellness programs. Flexible work culture: semi‑flexible hours, an extra day off on your birthday, and a year‑end break to support work‑life balance. Well‑being program: access to activities and resources that promote physical and mental health. EBANX is an equal‑opportunity employer. We believe in creating a diverse, inclusive, and equitable workplace for all. #J-18808-Ljbffr