Published Company : Safran America Engine Services Job field : Customer services and support Location : Queretaro , Mexico Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 3 years Professional status : Professional, Engineer & Manager Spoken language(s) : English Fluent French Beginner# SAESA SHOP Published Job DescriptionProvide technical support to operation team focused on all engines.Provide technical support to customers focused on engines.Load and support technical failure investigations, root cause analysis, and problem-solving. Initiatives within the engine maintenance process.Provide technical expertise for engines maintenance modules and piece part repair, ensuring compliance with all aeronautical regulations, manufacturers standards and internal quality standards to ensure the engine airworthiness.Integrate special customer requirements into work procedures to ensure safety, quality, delivery, and cost efficiency of engine.Be in contact with OEMs, vendors, customers, and internal teams to improve repairability, serviceability and overall performance of the product.Work as key interface between internal stakeholders, manufacturers, and customers focused on improvement, conferences, and technical discussions.Industrialize, develop, define improvements focused on maintenance issues following technical standards.Integrate all technical documents provided by OEMs into our internal process.Be in contact with technical support internal processes to ensure safety, quality, delivery, and cost efficiency of engine.Job RequirementsMechanical EngineerAeronautical EngineerIndustrial EngineerBut what else? (advantages, specific features, etc.).Company InformationSafran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's \"World's best companies 2024\" ranking.Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance, reliability and environmental compliance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets.CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE AerospaceLocate your future workplaceEl Para so - Chichimequillas - E.C., Coyotillos, El Marques 76278QueretaroMexico#J-18808-Ljbffr