About the Role Grade Level (for internal use): 10 The Marketing Operations Coordinator will support a strategic CRM transformation initiative, working alongside our external consultant and internal teams to assist in the delivery of Marketo‑Salesforce integration solutions that enable seamless lead‑to‑sales handoff and standardized processes. This role also includes ongoing marketing operations support to ensure systems, processes, and tools function effectively across the organization. The position requires organizational discipline and a commitment to enhancing sales effectiveness through reliable systems, processes, and data. Key Responsibilities and Impact Support the collection and organization of business requirements for lead lifecycle, routing, scoring, and Sales SLAs. Assist with workstream planning, maintain project schedules, and document requirements and processes. Work with stakeholders and serve as Subject Matter Expert and point person for the S&P DJI marketing team for tracking marketing campaigns in Salesforce.com, with integrations from Marketing Automation Platform. Collaborate with CRM teams, Marketo administrators, Sales Operations, and consultants to track progress and identify blockers. Create and organize process maps, SOPs, and governance documentation. Assist with test case development, UAT coordination, and tracking of issues and resolutions. Coordinate training materials, track adoption metrics, and support post‑launch enablement activities. Ongoing Marketing Operations Support day‑to‑day marketing technology operations (Marketo, Salesforce, and related platforms). Assist with campaign setup, lead management, and data quality initiatives. Maintain documentation and process standards for marketing systems. Support reporting and analytics activities to track marketing performance. Coordinate with cross‑functional teams on marketing operations requests and issues. What We’re Looking For 4‑6 years of experience in marketing operations, project coordination, or a related field. Strong background in Salesforce.com/CRM systems. Experience with Marketo or another Marketing Automation Platform. Strong organizational and documentation skills. Excellent communication and ability to work with cross‑functional teams. Proficiency with Microsoft Office and project tracking tools. Understanding of B2B marketing/sales processes. Preferred experience supporting CRM transformations or marketing technology initiatives. Key Deliverables Project status tracking and reporting. Requirements documentation and organization. Process documentation and templates. UAT support materials and issue tracking. Adoption metrics and reporting. Marketing operations support and issue resolution. Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs. Family Friendly Perks: Benefits for partners and children, including top‑class family perks. Beyond the Basics: Retail discounts, referral incentive awards, and other small perks that make a big difference. For more information on benefits by country visit Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. Job ID: Posted On: Location: Mexico City, Mexico #J-18808-Ljbffr