We're Hiring: Tech Lead .NET / SQL Application Support We're looking for an experienced Application Support Tech Lead to lead support operations across enterprise .NET and SQL Server environments. In this senior role, you'll own a team of support engineers, drive operational excellence, ensure SLA compliance, and continuously improve the way we deliver support. What you’ll do: Lead and develop a team of .NET/SQL support engineers, setting goals, KPIs, on-call rotations, and a culture of accountability and growth Own end-to-end production support operations, including incident, problem, and change management Chair major incident bridge calls (P1/P2) and drive timely executive communication Oversee database health, SQL performance tuning, and application monitoring systems Build and execute a roadmap for process improvements, automation, and tooling enhancements Serve as the primary escalation point for business stakeholders What we’re looking for: Strong background in C#, .NET Framework/.NET Core/ASP.NET, and Microsoft SQL Server (T-SQL, stored procedures, performance tuning) Experience with IIS, REST APIs, APM tools, and log management platforms Proven track record in managing critical incidents with clear executive-level communication Strong leadership, stakeholder management, and data-driven decision-making skills Nice to have: ServiceNow or similar ITSM platforms Experience supporting containerized applications Avenue Code reinforces its commitment to privacy and to all the principles guaranteed by the most accurate global data protection laws, such as GDPR, LGPD, CCPA, and CPRA. The Candidate data shared with Avenue Code will be kept confidential and will not be transmitted to disinterested third parties, nor will it be used for purposes other than the application for open positions. As a Consultancy company, Avenue Code may share your information with its clients and other Companies from the CompassUol Group to which Avenue Code’s consultants are allocated to perform its services. #J-18808-Ljbffr