About ROLZO ROLZO combines technology with white-glove service to elevate the journeys of the world’s most discerning travellers. Redefining luxury mobility, ROLZO offers an all-in-one platform for transfers, hourly chauffeur services, and VIP Meet & Greet experiences across 100+ countries, 750 cities, and 1,000 airports. Our mission is to empower businesses serving high-net-worth individuals with seamless, reliable, and consistent service worldwide.  Job details We are looking for a Key Account Manager to join our sales team and cover the USA and Canada markets. This is a hybrid role combining account management and new business development, requiring both strategic relationship building and a strong commercial drive. You will be responsible for growing and retaining an existing portfolio of high-value B2B clients, while also identifying and closing new business opportunities across your region. Acting as a trusted partner, you will work closely with clients to understand their needs, maximise their use of ROLZO, and ensure a consistently exceptional experience. This role requires a highly motivated individual who thrives in a fast-paced, entrepreneurial environment and can manage complex, multi-stakeholder relationships across different time zones and cultures. What you’ll do Own and grow a portfolio of key accounts across the USA and Canada Drive revenue expansion within existing clients through upselling, cross-selling, and increased adoption Identify, prospect, and close new B2B clients within target industries (travel, lifestyle, luxury, corporate) Build and maintain strong, long-term relationships with decision-makers and stakeholders Deliver a white-glove client experience at every stage of the journey Understand client objectives and position ROLZO as a strategic partner Drive and manage a robust sales pipeline across your region Lead tailored outreach strategies and high-impact client engagements Collaborate with internal teams (operations, product, marketing) to align on client needs and opportunities Gather and relay client feedback to help shape product development and commercial strategy Maintain accurate reporting and forecasting through CRM tools Who you are Experienced: Proven track record in B2B sales and/or key account management, ideally in travel, luxury, mobility, or SaaS Commercially driven: Strong ability to both grow accounts and win new business Relationship-led: Skilled at building trust and influencing stakeholders at all levels High performer: Consistent achievement or overachievement of revenue targets Entrepreneurial: Comfortable operating in a fast-growing, evolving environment Global mindset: Experience working across international markets, ideally USA and/or Canada Structured & organised: Strong pipeline management and forecasting discipline Excellent communicator: Clear, persuasive, and polished in both written and verbal communication Self-starter: Proactive, resourceful, and results-oriented with a strong sense of ownership What we offer Competitive base salary Attractive commission structure tied to performance Opportunity to play a key role in ROLZO’s global expansion High-impact position with direct influence on revenue growth Collaborative, ambitious, and international team A culture built on excellence, ownership, and continuous improvement