This is a Human Resources (People Operations) leadership role. The HR Fulfillment Manager is responsible for the end-to-end "People Supply Chain" for our retail teams. This role ensures business success by delivering high-quality talent, enhancing organizational efficiency, and fostering a high-performance culture within our stores. 1. Talent Fulfillment & Strategic Planning Define and execute the People Supply Chain strategy to ensure all retail stores are fully staffed with high-quality talent. Lead the full recruitment lifecycle, focusing on high-volume hiring and rapid backfilling in a fast‑paced retail environment. Optimize workforce structure to balance labor costs with operational efficiency 2. People Development & Training Implement standardized onboarding and service training to ensure all front‑line staff align with brand values. Build a talent pipeline for future store expansions and leadership roles. 3. Performance & Incentive Management Design and manage KPI frameworks that drive sales results and employee engagement. Consult with regional leads on performance improvements and disciplinary actions. 4. Employee Relations & Legal Compliance Act as a strategic advisor on Mexican Labor Law to ensure all people practices are compliant. Manage labor relations and resolve workplace conflicts to maintain a healthy team environment. Able to communicate in English or Chinese (one required). 5 years experience in retail FF management or HR area, 3 years experience in manager roll. Responsible, hardworking, detail-oriented, and strong execution skills. Business Skills Understand retail logics and knowledge; Strong leadership and team management; Sensitive to data and outstanding acuracy. Other Requirements (Education, language, working life, skill certificate, etc) Fluent spoken and writen English, Chinese is prefered. #J-18808-Ljbffr