Senior Customer Experience Analyst Location: Parque Logistico San Martin Obispo Park II, Calle Barranca Honda, final s/n, Lote 2, Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlán, MEX Mexico Responsibilities Complete detailed analysis of complex data, systems, and ideas and provide reports and recommendations. Perform day‑to‑day data management in company software applications. Serve as a technical expert on complex and specialist subjects. Support management with analysis, interpretation, and application of complex information to achieve divisional and corporate goals. Support or lead projects by applying area of expertise. Source data and information from internal or external subject matter experts as required. Conduct systematic in-depth research and analysis into issues of varying complexity within area of technical specialism. Initiate, define, and lead the development and communication of effective reports to key stakeholders, including senior/executive management. Participate in CE Business Control, CE Portfolio Management, CE Business Planning, ISO Compliance, CE Operating Controls, meeting reporting requirements, monitoring CE spend, CE budget forecasting, CE audit, risk monitoring & coordination, governance planning & execution (prioritization), portfolio planning & execution, benefits & KPI management, portfolio scope & change management, portfolio program performance reporting, quality assurance management, project delivery frameworks, standards & risk, resource management (FTE utilization & assignment). Qualifications TOEIC score of at least 600 required. Job Posting Information Posting valid from May 21 to May 27, 2026. #J-18808-Ljbffr
Lm227: Senior Customer Experience Analyst
FEDEX EXPRESS MÉXICO
cuautitlán, cuautitlán
Publicado hace 7 días
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