Role Overview We are seeking a talented Salesforce Business Analyst to join the Business & Technology Integration team. In this role, you will analyze business processes, identify organizational needs, and design technology-driven solutions that align business objectives with Salesforce capabilities. You will work closely with stakeholders, contribute to strategic decision-making, and collaborate across multiple teams to deliver impactful business transformation initiatives. Key Responsibilities Analyze current business processes, systems, and operational models. Gather, document, and synthesize business and technical requirements. Design future-state business processes and technology solutions. Develop detailed process maps and business documentation. Collaborate with stakeholders to align business needs with Salesforce solutions. Support business transformation and continuous improvement initiatives. Provide insights and recommendations to enhance project scope and solution effectiveness. Analyze data trends, customer feedback, and operational metrics to improve outcomes. Collaborate across multiple teams and contribute to key business and technical decisions. Mentor and support junior team members by sharing knowledge and best practices. Required Skills & Experience Salesforce Business Analysis — 4+ years Stakeholder Management & Cross‑Team Collaboration — 4+ years Decision Making & Problem Solving — 4+ years Leadership & Team Collaboration — 3+ years Intermediate proficiency in: Business Process Analysis Tools Salesforce Development Business Process Design Requirements Analysis Business Model Strategy Additional Requirements Advanced English proficiency (written and spoken) Hybrid work model Locations: Monterrey Mexico City #J-18808-Ljbffr