We are KTSA – KPMG Technology Services Americas. A Service Delivery Center of KPMG US, with offices in Mexico City, Guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to KPMG US and its clients. Responsibilities & Qualifications Resources will be hired on training capacity for operations roles, manage day-to-day operations, product, and end-user communication, understand and trained to deliver services on a Delivery Center practice with the understanding of Service Levels, automation and productivity: Must be able to speak, read and write fluently in English and Spanish. Must be able to pass an English evaluation and score at least B2. Must be able to pass a technical evaluation. Must have basic abilities to handle a computer, Be familiar with Windows 11, Microsoft office, mobile devices Scheduling availability The field of study aligned with Technology or Customer Service (Computer Engineering, Computer Science, International affairs) along with the above requirements Technology background (School related is acceptable) Service Oriented Needed Skills Fluent communication Be able to work on group set ups Comprehensive reading and able to follow instructions Ability to learn and replicate in class activities Customer service oriented Documentation of activities and log of activities Priority based execution (school examples are acceptable) Technical Skill Requirements Python, Java, C+, PhP Familiarity with PowerBi. Power BI Desktop. Power BI Service. SAP Coding Self-starter who can work independently. Personal Skills Customer Service focused Analytical judgement skills Benefits Extended maternity, paternity, and adoption leaves Learning opportunities, training, and certification programs Extended marriage leave and daycare support Wellness and Employee Assistance Programs (EAP) Comprehensive medical plan, life insurance, car insurance, and funeral assistance Equal Opportunity Employer At KTSA, we celebrate and support everyone’s individuality. We do not discriminate against any race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, or disability. We are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss specific requirements and our range of flexible working arrangements could be of interest. Please ask to find out more. We strongly state that we DO NOT require a certificate of non-pregnancy or HIV in order to participate in any of our processes. Location: Miguel Hidalgo, Mexico City, Mexico. #J-18808-Ljbffr