The Services Sr. Buyer is responsible for independently defining and implementing Club Med’s Purchasing strategy to the purchasing categories he/she is charge of, both for Club Med resorts & offices in North America Business Unit Leads the following categories: Energy: collaborate with the Technical and Energy Managers in the sourcing, negotiation, contract processes and category optimization. Support source to contract, category management and procure to pay activities for: Corporate and HR: software, professional services, insurance, employees lodging and transportation agreements IT: collaborate with the IT team in the sourcing, negotiation and contract processes for hardware/software/professional services Marketing services: printing, marketing and communication agencies… Therefore, the Services Buyer is the preferred partner of internal clients (villages and offices) and work with them to build the global strategy and supply Club Med with products and services at the appropriate level of quality/cost and lead-time. Fully own the end to end Procurement process to independently develop category strategies and execute through rigorous and disciplined source to contract methodologies and strategically manage vendor relationships. In addition the role will support the procure to pay activities in coordination with the Supply Chain team. Handling of tenders, contract negotiation (in close coordination with Category buyers in Paris for international suppliers/contracts as required) Deliver exceptional customer service to internal customers through regular updates via monthly business reviews and collaborate to improve the level of service in the categories managed Own the commercial review of all contracts and leverage the contract tool in coordination with Legal department Develop innovative ideas to manage vendor relationships and implement process improvements with the managed categories and across the Procurement team Hierarchical: North America (NAM) Director or Purchasing and Supply Chain Purchasing strategy: Ensure the level of quality of services required by Club Med in collaboration with the business partners and the good respect of the contracts both by the suppliers and the North American resorts. Contribute to the definition of the Group’s Purchasing strategy. Conduct market research, sourcing & innovation (suppliers, markets, products…) Define the supplier strategy on the categories: definition of suppliers panel, detailed strategy by supplier, working methods. Commitment with suppliers & performance monitoring: Collect and challenge specifications from internal users and prescribers. Consolidate needs (characteristics, volumes) of the prescribers’ entities. Define and formalize, with key users involved, the performance objectives expected from suppliers (selection criteria, KPIs expected…) Lead the tender process: consultation, supplier selection, negotiation and contract elaboration. Ensure communication on tender & contract follow-up to key users and internal departments, thus supporting the procurement process: synthesis note, catalog update, etc. Measure and track supplier performance against defined objectives. Control compliance with agreed processes & purchasing policies. Reporting of activity: frequency of reporting to be defined, strategic note (market analysis &recommendations per purchasing category), Price Index forecast and budget follow-up with Finance Department. Work closely with Legal department for contract reviews This position requires business trips to Club Med’s resorts and offices depending on the missions.