We are looking for an Account Manager to own and grow our relationships with our US-based Education customers, who currently use Boclips and Listenwise. Our customer base includes K12 schools and districts across the United States and a growing set internationally. The main responsibility of this role will be to manage renewals and retain existing accounts, ensuring a strong customer experience throughout the year and driving successful annual contract renewals. Historically, our retention rate has been extremely high with a rate of over 100%, and we are looking for someone who can maintain this standard while delivering an outstanding level of support and partnership to our schools. What you will do Take full ownership of the customer relationship for a portfolio of US education accounts. Support schools throughout the year, ensuring they get value from Boclips and Listenwise. Proactively manage the renewal process and close annual renewals. Act as a trusted partner to educators and school stakeholders, ensuring smooth adoption and engagement. Identify opportunities to strengthen usage and satisfaction to secure long-term retention. What we’re looking for Fluent English (written and spoken) is required. Ideally based in South America, with Spanish as a strong plus. Strong relationship-building and customer management skills. Experience working with schools, education organizations, or EdTech customers. Ideally a background as a teacher / educator, to be credible and effective with academic stakeholders. A long-term mindset: we’re looking to build durable customer relationships, not short-term transactions. Compensation We can offer a fixed salary + variable compensation, tied to renewals and performance. #J-18808-Ljbffr