Strategic Accounts Manager Department: Sales - Sales Management Employment Type: Permanent - Full Time Location: Mexico/Mexico City Reporting To: Sr Sales Manager / William Charris Description ROLE TITLE: Business Account ExecutiveFUNCTION: SalesREPORTING: Sr. Sales ManagerLOCATION: Mexico City COMPANY OVERVIEW As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business. ROLE PURPOSE The Sales Operations Specialist is a critical link between the development and the execution of the sales strategy and go-to-market strategy. The main function of this role is to help increase the productivity and effectiveness of the sales team by reducing friction in the sales process and enabling management to make better sales decisions based on data. MAIN RESPONSIBILITIES Drive Customer Satisfaction and Portfolio Management Accelerate Customer Satisfaction by supporting the setting-up of Partner Program Mexico, to be the trusted leaders in the industry Understand the role of technology in the customer’s current business process and make a projection of a potential Glory & Acrelec portfolio that fits with the main customers’ needs Drive Customer Development Drive Customer Development strategies focused on win with Partners by strengthening relationships with key stakeholders on Financial Institutions, Retail and CPG industries. Develop and manage complex sales proposals which integrate different technology opportunities Ensure a multistakeholder environment internal and external with the aim of delivering strong sales proposals to customers, with proper calibration of risk, feasibility, cost and timescales Develop and lead a 360 review by Quarter, for each customer including the KPIs results Ensure high quality account planning and its on-time delivery with the aim to maximize the potential of business Actively contribute to the development of the team, sharing, influencing and learning; proactively capture all business opportunities with a view to providing high value solutions Deliver Business Development Account Team Management for size and develop customers’ solutions that bring confidence with C-Level and Business Decision Makers across organizations Develop and validate a joint business plan in each account to ensure alignment within the customers and the size of new business opportunity Provide a monthly revenue forecast for each account Deliver Business Effectiveness and Efficiency Contribute to the continual development of the sales and marketing plan, focusing on maximum market penetration and profitability Facilitate the successful execution of the Buy Cycle Funnel, 7 Step Selling process, Target Opportunity Reviews, Funnel Audits, and Forecasts Manage the deployment and usage of CRM, update it weekly Monitor performance of the customers’ KPIs REQUIRED EDUCATION AND QUALIFICATIONS Education Level: Bachelor’s degree is required. MBA or master’s degree is a plus Qualifications: Minimum 2-3 years of experience in sales, sales support, sales analysis, trade Marketing, financial analysis, portfolio management, business to business, strategic planning English (fluent) – is a must REQUIRED SKILLS AND COMPETENCIES Strong ability to influence without authority Excellent writing and organizational skills Strong communication and relationship building skills Proficiency with Excel, Power Point, Word, Adobe, and CRM Customer centric mindset Selling & Networking skills: Consultive potential to be developed Strong ability to take the ownership of the initiatives Focus on goals and results Strong communication skills Teamplayer mindset GLORY SPIRITS The Glory Spirits & Behaviors reflect the values and behaviors that are critical to the ongoing success of Glory and as such represent the foundations of our behavior globally to lead us to realize our mission: Value Creation - strive to create value for customers Self-Starter - understand the objectives of your own work and are proactive in achieving goals Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal Integrity - understand Glory’s mission and act with responsibility and pride to realize achievement and act and behave with high integrity and a strong sense of ethics Own Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted. Third Party Agencies Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. Physical Demands And Work Environment Work is performed in a standard office environment. The noise level in the work environment is usually quiet. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, feel, talk, or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives. #J-18808-Ljbffr