Omnichannel Intern Work Mode: Hybrid Location: Hybrid– Mexico City Basic Functions The Omnichannel Intern role is a strategic position that combines data analytics with operational support to expand Kohler’s digital presence across Latin America. Key Responsibilities 1.- Prepare sell-in and sell-out reports for key accounts. 2.- Support the administrative follow-up of key e-commerce accounts. Assist in projects related to channel optimization. 3.- Provide support in administrative tasks related to the area (document control, order tracking, internal coordination). 4.- Ensure the product catalog is updated (descriptions, images, prices, etc.). 5.- Conduct basic competitor analysis (pricing, promotions). Learning objectives for the intern: • Learn how e-commerce works and how to manage online accounts. • Practice analyzing sales data (sell-in and sell-out). • Understand how to find opportunities to improve online sales. • Get experience creating reports and presentations. • Improve skills in Excel, PowerPoint, and e-commerce tools. Business Project: 1. Analyze sales performance of key e-commerce accounts and suggest improvements. 2. Create a simple dashboard to track sell-in and sell-out data. 3. Help with a promotional campaign and measure results. 4. Research competitor prices and promotions to give useful insights. Skills/Requirements Education : An active university student, preferably in their 7th or 8th semester, pursuing a bachelor's degree in a relevant field such as Marketing, Business Administration or related. Experience : No experience required. Skills : Critical: empathy, adaptation, assertiveness, self-development, external structure, flexibility, with a focus on service, with openness to change to new ideas and to take on challenges, sociability, thoroughness, caution, orientation to ideas, self-structured Support: Abstract reasoning skills, with drive, initiative, energy and a sense of urgency Behaviors : Critical: Persuasively sells ideas to gain support and acceptance; expresses ideas and opinions with confidence; develops new contacts and initiates relationships; maintains existing relationships; demonstrates an enthusiasm for helping others.