Overview We are seeking an IAM/PAM Analyst to optimize and automate the User Life Cycle (Joiner, Mover, Leaver), support application rollouts, and ensure secure and efficient access management across the organization. Responsibilities Identify opportunities to automate user lifecycle processes and evaluate new IAM/PAM tools. Drive implementation of technologies that add value to the organization. Support onboarding and rollout of new applications in partnership with BA, Dev, and Prod Support teams. Collaborate with tech leads for integrated end-to-end design and delivery. Monitor, troubleshoot, and resolve IAM/PAM-related incidents and support tickets. Provide operational support for change and incident management processes. Coordinate Quarterly Access Certifications via SailPoint. Support audits by providing documentation, logs, or reporting as required. Handle user provisioning requests via ServiceNow and SailPoint. Work closely with IT, HR, and other departments to align IAM/PAM processes with organizational needs. Must-Have Skills / Experience Hands-on experience with IAM/PAM tools, preferably SailPoint. Knowledge of user lifecycle management (Joiner, Mover, Leaver). Experience with incident and change management processes. Ability to troubleshoot and resolve technical issues related to IAM/PAM. Strong collaboration skills across IT, HR, and business teams. Nice-to-Have Experience in evaluating and implementing automation tools for IAM/PAM. Familiarity with ServiceNow for user provisioning. Exposure to audit support and compliance documentation. Experience or knowledge in banking environments is a plus. Contract Type Contractor Remote Payment in USD #J-18808-Ljbffr