At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress. Role overview Your role and responsibilities As a Test Engineer at IBM, you will validate installation, upgrade, and migration processes for enterprise systems, ensuring reliability, scalability, and seamless customer experiences. You will work in a highly collaborative environment to deliver high-quality software on one of the most trusted hardware platforms in the market. Responsibilities Testing Execution: Execute manual and automated tests to identify software defects, bugs, and usability issues. Perform different types of testing, including functional, system, regression testing. Reporting & Tracking issues (DefectManagement): Identify, document, and report defects in a clear and detailed manner. Use bug-tracking systems (e.g., JIRA, Bugzilla, Github) to log, track, and manage defects until resolution. Collaboration with Development Teams: Work closely with software engineers to ensure early detection of defects during the development cycle. Participate in design and test cases reviews to provide a QA perspective. Continuous Improvement: Stay updated with the latest testing methodologies, tools, and industry best practices. Propose and implement improvements to the QA process to enhance quality and efficiency. Documentation: Ensure proper documentation of test processes, results, and tools. Provide reports and test metrics to stakeholders on the health and quality of the software. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Strong understanding of software testing methodologies (Agile, Waterfall). Knowledge of deployment tools and configuration management practices. Experience with installation, upgrade, or migration testing in complex systems. Proficiency in UNIX/Linux environments (AIX knowledge is a plus). Experience with test and defect management tools (EWM, ETM, JIRA, TestRail, GitHub). Solid analytical and problem-solving skills. Advanced English proficiency Preferred technical and professional experience Understanding of Software Development Lifecycle (SDLC) and CI/CD pipelines. Familiarity with virtualization, containers. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future.Join us to help build our leading-edge technology portfoli odesigned for cognitive business and optimized for cloud computing. YOUR LIFE at IBM In a world where technology never stands still, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS All our positions are eligible for people with disabilities PwD or rehabilitated. Important Notice to Candidates IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels. Job Title Hardware QA/Test Engineer Job ID City / Township / Village GUADALAJARA State / Province Jalisco Country Mexico Work arrangement Hybrid Area of work Infrastructure & Technology Employment type Regular Contract type Regular Position type Professional No Travel Company Shift General (daytime) Is this role a commissionable/sales incentive based position? #J-18808-Ljbffr