We are looking a ON SITE TECH SUPPORT- L2 in México City. Responsabilities: Implement and maintain Aumovio's global System and Security Management Solutions 3rd level support tasks for SSM team related topics Responsible for operational tasks & documentation within the SSM area Knowledge management and knowledge transfer to local IT Administrator community Troubleshooting, incident and problem management in the SSM area Improvement of existing management systems Skills: Over 3 years of experience on site tech support L2 and L3 Advanced Level of English- C1 // MANDATORY Well organized technical planning and problem-solving skills Coordination skills Have ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approach High motivation to work in a challenging, global acting and multicultural team Fluent in English (German a plus) Knowledge of IT operation (Windows platforms, Active Directory, Software Deployment) Working knowledge of ITIL with respect to Incident and Change Management Computer Science or equivalent studies minimum (Bachelor's Degree needed) Good knowledge of Microsoft Windows clients (7/8/10) and Windows Server (2008/2012/2016) Good knowledge of Oracle Database Scripting knowledge is a plus.
On-Site Technical Support L2-L3
STEFANINI LATAM
mexico, mexico
Publicado hace 6 días
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