Overview Amazon is looking for high-potential leaders who are ready to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will invest in others and develop a people-focused leadership style while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as an Area Manager. As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. The Area Manager will ensure that their team has all the tools needed to succeed for any task during a shift, while maintaining safety, quality, attendance, performance, and engagement. What is fulfillment? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed expectations. Locations and Placement: The position is NOT a corporate role and will be located in a Fulfillment Center: BJX1 at León, GTO. Key responsibilities Lead, manage, and develop a team of 20 to 50 Amazon Associates Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed Create, manage, and support recognition and communication programs Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates Ensure procedures are followed for building security and product loss prevention Partner with the management team to establish and maintain quality control standards Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality A day in the life Stand/walk for up to 10–12 hours Walk in and around the warehouse with great frequency; many facilities are over a quarter mile in length Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation) Regularly bend, lift, stretch and reach both below the waist and above the head Lift and move items up to 49 pounds About the team Inclusive team culture: At Amazon we embrace our differences and are committed to inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work-Life Balance: We believe striking the right balance between your personal and professional life is critical to happiness and fulfillment. We offer flexibility in working hours and encourage you to find your balance between work and personal lives. Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Qualifications Basic Qualifications High school or equivalent Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 48 hours/week, and overtime as required Preferred Qualifications Speak, write, and read fluently in English Bachelor’s degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field 1+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience Experience supporting hourly workforces of 50+ employees and leading teams Interest in long-term career development through assignments in multiple FCs across the nation Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company: Servicios Comerciales Amazon Mexico S. de R.L. de C.V. | Job ID: A #J-18808-Ljbffr