SimplePractice is seeking a Customer Success Specialist in Mexico City to enhance customer experiences through support and communication. You'll assist clients via phone, chat, and email while ensuring alignment with internal teams. This full-time position requires availability for non-traditional hours, emphasizing customer needs and support effectiveness. A bachelor's degree and 1-2 years in customer service are essential, with a focus on empathy and technical proficiency. Compensation is within the range of $241,900 — $302,400 MXN annually, with potential bonuses and overtime. #J-18808-Ljbffr
Customer Success Specialist (Product) - Onboarding & Support
SIMPLEPRACTICE
distrito federal, distrito federal
Publicado hace 13 días
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