A leading technology company is seeking a Senior Customer Facing Resolution Manager in Mexico City to lead critical incident management and champion customer success. This hybrid role requires a minimum of 3 years in escalation management or technical support, strong communication skills, and an ability to navigate high-stress customer situations. The ideal candidate will ensure effective collaboration and deliver clear communication to stakeholders while managing multiple incidents and developing action plans.#J-18808-Ljbffr
Global Resolution Manager — Hybrid Incident Leader
NUTANIX
distrito federal, distrito federal
Publicado hace 23 días
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