Business Analyst/ Scrum Master We are seeking a Certified Scrum Master with 1–3 years of experience leading workstreams and cross‑functional teams to support enterprise transformation programs. The ideal candidate will contribute to agile delivery, facilitate collaboration between business and technology teams, and support the successful execution of key initiatives. Key Skills & Qualifications 1–3 years of relevant experience Experience leading workstreams and cross‑functional teams Support of transformation programs Advanced English proficiency (verbal and written) for stakeholder communication with Zurich North America GW Policy Center Certification (BA / Functional) – strongly preferred P&C / Commercial Insurance experience – strongly preferred Experience interacting with Underwriting SMEs Strong requirements gathering and documentation skills Proficiency in Jira, Visio, Excel, and wireframing tools Strong communication and stakeholder management skill Responsibilities Requirements gathering process documentation and solution design Developing wireframes and functional artifacts. regular communication and collaboration with stakeholders from Zurich North America . Full time Work zones: Mexico city or Guadalajara (hybrid model) At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability. #J-18808-Ljbffr