Job Title Specialist, Customer Acquisition - Bilingual Responsibilities The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. Work within a dedicated territory and team to achieve revenue-based quota by selling renewals/services and upsell opportunities. Provide accurate weekly, monthly, and quarterly sales forecasts. Master product knowledge and technical understanding of services to assess client requirements. Initiate steps to help customers overcome concerns or roadblocks that inhibit satisfaction or product usage. Manage external competitive pressures and handle objections to retain customers or win new customers. Manage high volume of customer contacts through phone and email each day – the majority of communication is outbound. Work with team and management to provide a professional experience during all interactions with customers and prospects. Maintain the customer management system (CRM) to ensure all relevant data is captured. Undertake sales motions including lead qualification, lead conversion, health checks, voicing customer needs, or renewing contracts. Qualifications 2+ years of experience working in a sales capacity. Minimum B2 English level. Prior success in achieving personal and team sales quotas/goals. Experience in high-volume calling. Experience in customer-facing roles. Experience learning new technology and data. Excellent knowledge of MS Office programs. Experience working with Salesforce.com or similar CRM. Willingness to commute to our site at Mexico City (near Poliforum). Location MEX - Ciudad de Mexico, Insurgentes Sur Language Requirements English (Required), Mexican Spanish (Required) Employment Type Full time EEO Statement Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr