General Summary As a Support Engineer at Qualcomm, you will significantly contribute to product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. Minimum Qualifications Bachelor's degree and 1+ year of Support Engineering or related work experience. Associate's degree and 2+ years of Support Engineering or related work experience. High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience. Preferred Qualifications Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field. Certification in Electronics or related area. Military experience or training in electronics field (Rank E5+ 1 year). 3+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging. 3+ years of experience in a lab environment. 1+ year in a leadership role with or without direct reports. 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). Principal Duties and Responsibilities Performs organizational, low-level debugging, development, and process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry. Provides layout and design support for engineers and recommendations for small projects. Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance and analyzes failures or malfunctions. Gathers and integrates data and information from multiple sources and stakeholders to understand specifications and execute tasks. Collaborates with individuals inside own team and across other teams to complete project work and executes individual project priorities, deadlines, and deliverables. Level of Responsibility Works independently with minimal supervision. Decision-making affects direct area of work and/or work group. Equal Opportunity Employer Applicants: Qualcomm is an equal opportunity employer. Qualcomm is committed to providing an accessible process for individuals with disabilities and to making our workplace accessible for all. #J-18808-Ljbffr