Amazon is looking for high‑potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most customer‑centric company on earth. You will have your leadership capacity stretched to its full potential. As a front‑line leader, you will have an opportunity to truly invest in others and develop a people‑focused leadership style, while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth. If you want to be involved in continuing to define the future of online retail and are dynamic and an organized self‑starter, join our team in Amazon Operations. Job Responsibilities Day‑to‑day management of the delivery station, overseeing the operation that focuses on delivery of Amazon orders directly to customers. Leading a team of Process Assistants and Delivery‑Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers. Ensuring a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs. Lead change at internet speed, innovation has made us the global company that we are today. Route shipments within the Amazon Logistics coverage area. Support and assign job duties to process assistants. Adapt to sudden changes and growth according to operational necessities. Track and monitor sorting operation and driver’s dispatch. Review the operational forecast and determine productivity requirements for sorting operation; manage a team group to meet all building’s goals. Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers. Proactively identify and lead process improvement initiatives and Lean tools. A Day in the Life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide‑scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the Team Amazon Logistics, or AMZL, handles “last mile” delivery duties in partnership with third‑party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants. The team is people‑focused and supportive, especially as many of our people work through the night, focusing largely on operations with 24/7 shifts in most locations. Basic Qualifications Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience 2+ years of employee and performance management experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications 1+ years of performance metrics, process improvement, or lean techniques experience Additional Information Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company: Servicios Comerciales Amazon Mexico S. de R.L. de C.V. #J-18808-Ljbffr