SailPoint Operations Engineer Contract Rate: DOE (Dependant on Experience) Location: Remote / Hybrid Duration: 6 months initially About the Role Exalto Consulting are working with a client on a large-scale enterprise identity and access management programme and are looking to bring in an experienced SailPoint Operations Engineer. This is a hands-on operational role focused on supporting and maintaining a complex SailPoint identity governance environment. You will play a key role in ensuring the stability, security, and performance of identity lifecycle and access management services across the organisation. Working within a matrix organisation, you’ll collaborate with infrastructure, security, application, and support teams to manage daily SailPoint operations, troubleshoot identity and provisioning issues, and support ongoing operational improvements. Key Responsibilities Manage daily operations of the SailPoint environment Support identity lifecycle management processes Handle user provisioning and deprovisioning Manage access requests, approvals, and role assignments Troubleshoot provisioning failures and access-related issues Monitor application integrations and reconciliation processes Perform routine health checks, monitoring, and maintenance Support compliance, audit, and security requirements Assist with onboarding applications into SailPoint Document workflows, operational procedures, and support activities Work effectively in a matrix organisation with cross-functional teams Support incident, problem, change, and capacity management processes What You’ll Bring Strong experience in SailPoint administration and operations Strong understanding of identity and access management (IAM) concepts Experience with user provisioning and deprovisioning Understanding of access requests, role management, and certifications Experience troubleshooting provisioning and connector issues Familiarity with application integration and reconciliation Experience working within ITIL-based support environments and ITSM tools Strong troubleshooting, communication, and stakeholder management skills Ability to work effectively within a matrix organisation If this sounds relevant, we’d be happy to share more context and discuss whether it could be a good fit.