Overview Join Vonage and help us innovate cloud communications for businesses worldwide. Vonage Communications APIs is a leading player in the $10B+ communications API market, enabling global brands to connect better with their customers, employees, and partners through transformative communication experiences. Vonage API solutions empower organizations to build custom omnichannel communication structures, allowing them to reach and engage customers on their preferred schedule and channel—voice, video, and messaging. Examples include rideshare services, hospital staff remote monitoring, identity verification, AI virtual agents, and more. Why This Role Matters As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new sales opportunities in the Healthcare vertical. Your final goal will be to schedule meetings with qualified prospects and pass them on to our Video API Sales counterparts. You will be the very first point of contact a potential customer will have with Vonage API and play a vital role in generating sales pipeline while helping us refine sales and marketing strategy based on your interactions and successes with prospects. There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills in B2B technology sales and marketing. We expect SDRs to grow to senior positions across the organization as we gain experience and achieve higher performance. Your Key Responsibilities Perform outbound prospecting activities and contact potential clients through phone/video calls, emails, LinkedIn, or other channels. Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools. Qualify customers based on a thorough knowledge of Vonage Video API product. Keep meticulous and detailed notes updated in our CRM system. Schedule qualified meetings and demos for our Healthcare focused Account Managers. Collaborate with marketing, account managers, and sales leadership to optimize performance. Achieve monthly targets for the number of qualified appointments and new sales opportunities. Develop and maintain a territory plan with Account Managers from your assigned geography. Have strong working product knowledge of Vonage’s API product suites. Support Vonage API marketing efforts by assisting in online and other marketing campaigns. Required 2+ years of Sales Development / Lead generation and/or sales experience in B2B environments, especially in the software industry. Ability to speak and write in English at a professional level. Strong cold calling and personalized email creation experience. Self‑motivated and self‑organized with the ability to make things happen without supervision or tight control. Experience with Salesforce, Gong, LinkedIn Sales Navigator, Outreach (or similar sales engagement tools), ZoomInfo, Gen AI Tools, and 6sense. Outbound experience targeting mid‑market and enterprise companies. Experience We Consider a Plus Experience targeting the healthcare vertical. Highly collaborative mindset who is a team player. Willingness to talk on the phone and on video with prospects. Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day. Goal‑oriented mindset. Creativity around new ideas to help the team be successful. Where You Will Work This position offers a fully remote work arrangement based out of Mexico. Sponsorship is not available. Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. This is an hourly role and would be part of our commission compensation structure. The overall compensation would be based on a 70/30 split. Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location. #J-18808-Ljbffr