Responsibilities 1. Client Team Integration Act as an active member of the GNP technical team under a Staff Augmentation model. Align with client processes, tools, and standards. Participate in operational meetings, planning sessions, and follow-ups. 2. Application Support & Maintenance Provide technical support for Mainframe-based applications. Handle incidents and service requests effectively. Ensure the stability and continuity of mission‑critical systems. 3. Mainframe Development Develop and maintain COBOL programs. Create and update batch processes using JCL. Implement enhancements and fixes in existing applications. 4. Technical Analysis & Troubleshooting Analyze failures in batch and online processes (CICS). Perform transaction tracing and log analysis. Ensure data integrity within DB2 environments. 5. Collaboration & Coordination Work closely with technical, functional, and business teams. Escalate critical issues when needed. Participate in regular operational follow‑ups. 6. Documentation & Compliance Document developments, incidents, and solutions. Keep technical documentation up to date. Ensure compliance with audit and IT governance standards. 7. Continuous Improvement Identify opportunities to improve processes and system performance. Propose enhancements to increase stability and efficiency. Required Skills & Experience Technical Skills (Must Have) COBOL (development and maintenance) JCL (batch processing) DB2 / SQL CICS (online transaction processing) IBM Mainframe (z/OS) Nice to Have Java Front‑End (for end‑to‑end traceability) Monitoring and job scheduling tools Additional Knowledge Experience in AMS or production support environments Ticketing tools (ServiceNow, Jira) ITIL framework (nice to have) Soft Skills Strong adaptability (key for Staff Augmentation environments) Team collaboration Problem‑solving under pressure Effective communication Time management and prioritization Proactive mindset and continuous learning Requirements Bachelor’s degree in Computer Science, IT, or related field + 3 years of experience in COBOL Mainframe environments Experience in production support for critical systems Basic English (technical reading) Service Conditions Client: GNP Seguros Model: Staff Augmentation Work Mode: Remote (with occasional onsite visits if required) Schedule: Monday to Friday, 9:00 AM – 6:00 PM Availability for additional support windows if needed Benefits We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health. We also provide learning opportunities, coaching, and access to certification programs. #J-18808-Ljbffr