Position Responsibilities Assist customers over phone calls and emails with managing their accounts and resolving outstanding balances. Document of customer files status and collection efforts. Provide superior service to customers and other departments including the cash applications, Customer Service and Sales teams. Review department processes and recommend workflow improvements. Job expectations are as follows: 20 outbound calls to customers per day Resolution of any discrepancies on the customer’s account Reducing the number of customers past due by 60+ days Resolving short-paid/over-paid invoices with customers Build relationships with customers and account managers Minimum Requirements Business bachelor’s degreepreferred. 1+ years of Collections Bilingual (English / Spanish)- fluent in both verbal and written forms. Strong understanding of collections processes and systems. Working knowledge of Microsoft Word and Excel. #J-18808-Ljbffr
Especialista De Cuentas Por Cobrar
ENSAMBLES DEL PACÍFICO, S. DE R.L. DE C.V.
tijuana, tijuana
Publicado hace 26 días
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