Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Reciente León Bilingual Customer Service Agent - No Prior Experience Required Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience. Key Responsibilities Customer Service: Respond to customer queries and requests. Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary. Problem Solving: Identify and resolve customer issues effectively. Data Recording: Maintain accurate records of customer interactions. Customer Education: Provide information about products/services. Internal Collaboration: Work with other departments to address customer issues. Requirements Bilingual Fluency Communication Skills: Excellent interpersonal communication and empathy. Problem Solving: Ability to find solutions. Flexibility: Availability for rotating schedules and weekends. Compensation Attractive and Competitive Salary Statutory and Superior Benefits Savings Fund Performance Bonuses 100% Paid Training If you are a student, we respect your school schedules. Both part-time and full-time positions are available. Nível de educación deseada: Media Superior Nível de experiencia deseada: Nivel Inicial Funcion departamental: Atencion al cliente Industria: Call Centers / Telemarketing Habilidades call center fluent english english bilingual job csr #J-18808-Ljbffr