Director, Maintenance and Logistics page is loaded## Director, Maintenance and Logisticslocations: MEX Mexico City - Hybridtime type: Full timeposted on: Publicado hoyjob requisition id: R ## ***Get started on an exciting career at Element!***Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.The Director of Maintenance & Logistics is a senior leadership role responsible for defining and executing the strategy, performance, and evolution of Element’s core maintenance offering in Mexico. This role oversees operations supporting **85,000+ vehicles**, managing **25,000+ monthly service orders**, and ensuring service quality across a network of **3,000+ maintenance providers**.Director ensures operational excellence, client satisfaction, and scalable growth, while driving **uptime performance, digital transformation, and AI adoption** across the function.## Key Responsibilities**1. Strategy & Product Leadership*** Define and execute the **maintenance product strategy** in Mexico, aligned with business goals and client needs.* Drive continuous improvement, innovation, and scalability of maintenance services.* Partner closely with **Strategic Alliances, Commercial, and Operations teams** to enhance value proposition and service capabilities.**2. Operations & Service Delivery*** Lead execution of **25,000+ monthly service orders** across **85,000+ vehicles**.* Ensure delivery of **uptime commitments, SLAs, and service standards**.* Establish and monitor **KPIs, quality metrics, and operational performance**.* Drive efficiency, cost optimization, and process excellence **at scale**.* Create a **cost-efficient strategy for vehicle transportation** along maintenance and other operational areas.**3. Client Solutions & Service Excellence*** Design and implement **tailor-made maintenance strategies** for clients with complex needs.* Ensure alignment with **client parameters and contractual commitments**.* Act as **escalation point for critical service issues.*** Promote a strong **client and driver-centric culture** across the organization.**4. Leadership & Organization Development*** Lead, develop, and inspire a **high-performing team*** Build capabilities and processes to support growth, efficiency, and innovation.* Foster accountability, continuous improvement, and strong execution discipline.**5. Digital Transformation & AI Adoption*** Drive adoption of **digital tools, automation, and AI solutions** to improve efficiency and decision-making.* Partner with Product and Technology teams to implement scalable solutions.* Lead change management to ensure adoption and impact across teams.* Leverage data and analytics to enhance operational performance and predictive capabilities.**6. Cross-Functional & Partner Collaboration*** Work in close partnership with the **Strategic Alliances team** to ensure service quality, competitive pricing and performance across the maintenance suppliers network.* Collaborate with internal stakeholders to align operations with commercial, client and fleet managers objectives and expectations.## Qualifications & Experience* Bachelor’s degree in engineering, business, logistics, or related field (MBA a plus).* **10+ years of experience** in operations, logistics, cx, maintenance, or fleet services.* Proven experience leading **large-scale teams and high-volume operations**.* Strong background in **operational strategy and execution**.* Experience driving **digital transformation and/or AI initiatives**.* Strong analytical, financial, and stakeholder management skills.* English fluency required**What’s in it for You**At Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:• Competitive base salary• Annual bonus• Savings fund and savings account• Retirement plan with company contribution• Grocery and restaurant vouchers• Support for sports activitiesAdditionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.We are a culture of innovation, empowerment, decision-making, and accountability.Candidates must be willing to comply with a pre-employment background check.*Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to* ** *or call .*(TSX: EFN) is the largest publicly traded pure-play automotive fleet manager in the world. As a Purpose-driven and client-centric company, we deliver value through scalable, sustainable, and technology-enabled fleet and mobility solutions. Through the Element-Arval Global Alliance, we operate in over 50 countries, supporting clients across North America, Australia, New Zealand, Ireland, and beyond. Our global reach is further extended by Autofleet, our technology platform accelerating the modernization of our digital capabilities. Element delivers end-to-end solutions to our clients—from vehicle acquisition and maintenance to EV integration, route optimization, risk management, and remarketing.**Our People Drive Our Success**At Element, our success begins with you. Inspired by our Purpose to *Move the world through intelligent mobility*—and guided by our Values: We are always a force for good, We are experts defining the future of mobility and We are driven by client success.Everyday, our team members deliver on our Purpose and our Values for each other, our communities and our clients. It’s our commitment to how we work, grow and put our clients at the heart of everything we do.#J-18808-Ljbffr